Mission Statement:


At blonde birdie we are committed to bringing new and exciting items to our customers along with our personal attention to detail. We strive to find product lines that are unique and delightful and something that will bring continued joy to our customers. At blonde birdie our goal is to treat our customers the way we would like to be treated. We are always open to feedback- please let us know what’s on your mind. Suggestions, questions, product requests- we want to hear it all. Our gift-wrap and packaging is unique and eco-friendly and can be tailored to suit the occasion. And finally, at blonde birdie we are consumers too, so we understand how important it is to provide a secure shopping environment and to safeguard the private information you entrust to us.

Happy Shopping from blonde birdie! 
 

Contact Us:

blonde birdie

210-997-2533
customerservice@blondebirdie.com
Mailing Address: PO BOX 781115, San Antonio, TX 78258

 

**Please note- we are an online-only boutique.
We do not have a physical address that is open to the public.**

 

Ordering, Payment Options & Shipping Information:

blonde birdie accepts Visa, MasterCard, and Paypal. Sales tax is applied only to orders being shipped within the state of Texas (8.125%). Orders are shipped Monday-Friday and may take a day or longer to ship. (We must receive confirmation of orders from our credit processor before shipping, which can sometimes take a full day.)  Please keep in mind when you select expedited shipping options that we do not ship orders on Saturdays, Sundays or federal holidays.

Your order will be shipped via UPS Ground or USPS Ground, unless other options are selected during the checkout process. After placing your order, you will receive two emails from us: the first is to confirm that your order was received, and the second is to confirm shipment of your items and will include a tracking number. Shipment tracking information often takes 24 hours to appear in the UPS and USPS systems. Sorry- no local pick-up. Orders are processed Monday through Friday, excluding major holidays. Most orders placed after 3p.m. CST will be processed the next business day.

Placing orders with blonde birdie constitutes acknowledgement and agreement to our terms and conditions.

 

Returns and Exchanges:

All sales are final excluding transactions were a mistake was made on the part of blonde birdie- in which case a full refund including shipping may be given- please contact us for more information.

 

Gift Wrap and Packaging:

Obviously, our world is changing around us and we need to be aware of how our actions affect it. With this in mind, we strive to use as many recycled supplies, packaging products, and gift-wrap materials as possible. Our products are packaged in a nest of recycled or repurposed packing peanuts or paper, which cushions and protects each item. Our gift wrap consists of recycled paper from Elum topped off with an eco-friendly ribbon and our lovely tags. We are happy to hand-write a message to include at your request. The cost for the gift wrap is small, but the impact it will make on the recipient is BIG.

 

Privacy Policy:

We make every effort to protect the personal information of our customers. We use special secure (SSL) connections to ensure that your private information stays private. Any credit card information we collect is used solely for the purpose of your order and does not remain in our system once the order is completed. We will use your email for the purpose of keeping you informed about new items or events. We will never share, rent or sell your email address or any other personal information. At any time if you wish to no longer receive emails from blonde birdie, contact us and you will be promptly removed from the mailing list.

 

Secure Shopping:

You can shop at blondebirdie.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works.

The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy.

blondebirdie.com  is registered with the Authorize.Net Verified Merchant Seal program.